By Bruce and Jennifer weren’t your typical business owners.
For years, they heard the same question:
“Hey, can I borrow your trailer?”
Friends needed help moving furniture.
Family had cleanouts.
Neighbors had yard projects.
Every time, Bruce and Jennifer said yes.
They’d owned trailers off and on for years, and lending them out had become part of life.
But the more people asked, the more something became clear,
the demand wasn’t fading. It was growing.
So they started wondering:
What if they stopped lending trailers…
and started renting them instead?
Here’s how they made it happen.
The Problem: Helping Everyone, But Not Making Anything
Bruce and Jennifer loved helping people, but it came with a downside.
“We were always loaning out trailers,” Jennifer said. “We’d help friends, family, neighbors — but it wasn’t going anywhere. It was just a favor.”
They had the equipment.
They had the demand.
What they didn’t have was a structure.
If they were going to turn this into something real, it needed to be:
- easy for customers
- safe
- organized
- and something they didn’t have to manually manage every step of the way
They needed a system — not a patchwork of tools.
That’s when they found Towlos.
From Side Favor to Side Business
Early in 2025, Bruce and Jennifer made the leap.
They sold their older trailers, invested in a newer, dependable fleet, and opened Small Town Hauling Solutions LLC in Plaistow, New Hampshire.
By spring, they were serving southern NH, eastern Massachusetts, and the Boston area.
A few months in, they joined the Trailer Hustle Facebook Group and discovered Towlos.
“We needed something that handled bookings, payments, and contracts without us juggling five different systems,” Jennifer said. “Towlos gave us everything in one place.”
No paperwork chaos.
No manual tracking.
No payment chasing.
Just one clean platform.
A Fleet Anyone Can Tow
Bruce and Jennifer made a smart decision early on —
they kept their trailers under 10,000 lbs GVWR.
That meant renters didn’t need a CDL or special training.
Just a normal vehicle and a hitch.
Suddenly, their customer base exploded:
- homeowners
- contractors
- landscapers
- weekend movers
- hobbyists
- anyone with a project
Their fleet includes:
- dump trailers
- enclosed trailers
- car haulers
- utility trailers
Three of their most popular units are listed on Towlos:
- 2024 Quality 7×16 7K Enclosed
- 2025 Sure-Trac ST9220 Tilt Deck 7×20 (10K)
- 2026 Iron Bull DTB601 5×10 Dump Trailer (10K GVWR)
And more are on the way.
Making Renting Simple and Stress-Free
Bruce and Jennifer know towing can be intimidating,
especially for first-timers.
So they built their business around confidence and convenience.
Every rental includes:
- straps
- accessories
- clear instructions
- quick, friendly communication
“We want people to feel confident,” Bruce said. “Whether it’s their first time towing or their hundredth, we make sure they have what they need.”
Customers appreciate the support,
and word-of-mouth keeps bringing new renters.
Towlos Handles the Backend
What Bruce and Jennifer love most is how much Towlos handles automatically.
Bookings?
Done.
Payments?
Done.
Contracts?
Generated and stored.
Deposits?
Held and released.
Check-in photos?
Timestamped and saved.
Communication?
Organized in one place.
All the admin , the part most small businesses struggle with —
is handled for them.
That frees Bruce and Jennifer to focus on service, not paperwork.
What’s Next
Bruce and Jennifer are still growing.
They plan to expand their fleet, add more specialty trailers, and reach even more renters across the region.
For now, their focus is simple:
Reliable trailers.
Friendly service.
And a rental process that feels effortless — thanks to towlos.
What This Story Proves
Bruce and Jennifer didn’t start with a big investment or a complicated plan.
They started with:
- a need
- a few trailers
- and a willingness to try something new
Towlos handled the systems.
They handled the service.
Together, it became a business that works.
If you’ve been wondering whether your trailer could be more than a favor —
their story shows the answer:
Yes.
With the right platform, it absolutely can.
