Bruce and Jennifer weren\u2019t your typical business owners.<\/p>\n\n\n\n
For years, they heard the same question:<\/p>\n\n\n\n
\n\u201cHey, can I borrow your trailer?\u201d<\/p>\n<\/blockquote>\n\n\n\n
Friends needed help moving furniture.
Family had cleanouts.
Neighbors had yard projects.<\/p>\n\n\n\nEvery time, Bruce and Jennifer said yes.<\/p>\n\n\n\n
They\u2019d owned trailers off and on for years, and lending them out had become part of life.<\/p>\n\n\n\n
But the more people asked, the more something became clear,
the demand wasn\u2019t fading. It was growing.<\/strong><\/p>\n\n\n\nSo they started wondering:<\/p>\n\n\n\n
What if they stopped lending trailers\u2026
and started renting them instead?<\/strong><\/p>\n\n\n\nHere\u2019s how they made it happen.<\/p>\n\n\n\n
The Problem: Helping Everyone, But Not Making Anything<\/strong><\/h2>\n\n\n\n
Bruce and Jennifer loved helping people, but it came with a downside.<\/p>\n\n\n\n
\n\u201cWe were always loaning out trailers,\u201d Jennifer said. \u201cWe\u2019d help friends, family, neighbors \u2014 but it wasn\u2019t going anywhere. It was just a favor.\u201d<\/p>\n<\/blockquote>\n\n\n\n
They had the equipment.
They had the demand.
What they didn\u2019t have was a structure.<\/p>\n\n\n\nIf they were going to turn this into something real, it needed to be:<\/p>\n\n\n\n
\n
- easy for customers<\/li>\n\n\n\n
- safe<\/li>\n\n\n\n
- organized<\/li>\n\n\n\n
- and something they didn\u2019t have to manually manage every step of the way<\/li>\n<\/ul>\n\n\n\n
They needed a system \u2014 not a patchwork of tools.<\/p>\n\n\n\n
That\u2019s when they found Towlos.<\/p>\n\n\n\n
From Side Favor to Side Business<\/strong><\/h2>\n\n\n\n
Early in 2025, Bruce and Jennifer made the leap.<\/p>\n\n\n\n
They sold their older trailers, invested in a newer, dependable fleet, and opened Small Town Hauling Solutions LLC<\/strong> in Plaistow, New Hampshire.<\/p>\n\n\n\n
By spring, they were serving southern NH, eastern Massachusetts, and the Boston area.<\/p>\n\n\n\n
A few months in, they joined the Trailer Hustle Facebook Group and discovered Towlos.<\/p>\n\n\n\n
\n\u201cWe needed something that handled bookings, payments, and contracts without us juggling five different systems,\u201d Jennifer said. \u201cTowlos gave us everything in one place.\u201d<\/p>\n<\/blockquote>\n\n\n\n
No paperwork chaos.
No manual tracking.
No payment chasing.<\/p>\n\n\n\nJust one clean platform.<\/p>\n\n\n\n
A Fleet Anyone Can Tow<\/strong><\/h2>\n\n\n\n
Bruce and Jennifer made a smart decision early on \u2014
they kept their trailers under 10,000 lbs GVWR<\/strong>.<\/p>\n\n\n\nThat meant renters didn\u2019t need a CDL or special training.
Just a normal vehicle and a hitch.<\/p>\n\n\n\nSuddenly, their customer base exploded:<\/p>\n\n\n\n
\n
- homeowners<\/li>\n\n\n\n
- contractors<\/li>\n\n\n\n
- landscapers<\/li>\n\n\n\n
- weekend movers<\/li>\n\n\n\n
- hobbyists<\/li>\n\n\n\n
- anyone with a project<\/li>\n<\/ul>\n\n\n\n
Their fleet includes:<\/p>\n\n\n\n
\n
- dump trailers<\/li>\n\n\n\n
- enclosed trailers<\/li>\n\n\n\n
- car haulers<\/li>\n\n\n\n
- utility trailers<\/li>\n<\/ul>\n\n\n\n
Three of their most popular units are listed on Towlos:<\/p>\n\n\n\n
\n
- 2024 Quality 7\u00d716 7K Enclosed<\/strong><\/li>\n\n\n\n
- 2025 Sure-Trac ST9220 Tilt Deck 7\u00d720 (10K)<\/strong><\/li>\n\n\n\n
- 2026 Iron Bull DTB601 5\u00d710 Dump Trailer (10K GVWR)<\/strong><\/li>\n<\/ul>\n\n\n\n
And more are on the way.<\/p>\n\n\n\n
Making Renting Simple and Stress-Free<\/strong><\/h2>\n\n\n\n
Bruce and Jennifer know towing can be intimidating,
especially for first-timers.<\/p>\n\n\n\nSo they built their business around confidence and convenience.<\/p>\n\n\n\n
Every rental includes:<\/p>\n\n\n\n
\n
- straps<\/li>\n\n\n\n
- accessories<\/li>\n\n\n\n
- clear instructions<\/li>\n\n\n\n
- quick, friendly communication<\/li>\n<\/ul>\n\n\n\n
\n\u201cWe want people to feel confident,\u201d Bruce said. \u201cWhether it\u2019s their first time towing or their hundredth, we make sure they have what they need.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Customers appreciate the support,
and word-of-mouth keeps bringing new renters.<\/p>\n\n\n\nTowlos Handles the Backend<\/strong><\/h2>\n\n\n\n
What Bruce and Jennifer love most is how much Towlos handles automatically.<\/p>\n\n\n\n
Bookings?
Done.<\/p>\n\n\n\nPayments?
Done.<\/p>\n\n\n\nContracts?
Generated and stored.<\/p>\n\n\n\nDeposits?
Held and released.<\/p>\n\n\n\nCheck-in photos?
Timestamped and saved.<\/p>\n\n\n\nCommunication?
Organized in one place.<\/p>\n\n\n\nAll the admin , the part most small businesses struggle with \u2014
is handled for them.<\/p>\n\n\n\nThat frees Bruce and Jennifer to focus on service, not paperwork.<\/p>\n\n\n\n
What\u2019s Next<\/strong><\/h2>\n\n\n\n
Bruce and Jennifer are still growing.<\/p>\n\n\n\n
They plan to expand their fleet, add more specialty trailers, and reach even more renters across the region.<\/p>\n\n\n\n
For now, their focus is simple:<\/p>\n\n\n\n
Reliable trailers.
Friendly service.
And a rental process that feels effortless \u2014 thanks to towlos.<\/strong><\/p>\n\n\n\nWhat This Story Proves<\/strong><\/h2>\n\n\n\n
Bruce and Jennifer didn\u2019t start with a big investment or a complicated plan.<\/p>\n\n\n\n
They started with:<\/p>\n\n\n\n
\n
- a need<\/li>\n\n\n\n
- a few trailers<\/li>\n\n\n\n
- and a willingness to try something new<\/li>\n<\/ul>\n\n\n\n
Towlos handled the systems.
They handled the service.<\/p>\n\n\n\nTogether, it became a business that works.<\/p>\n\n\n\n
If you\u2019ve been wondering whether your trailer could be more than a favor \u2014
their story shows the answer:<\/p>\n\n\n\nYes.
With the right platform, it absolutely can.<\/strong><\/p>\n\n\n\n